Privacy Policy

1. Information on the handling of personal data
Conti Flavours AB protects your personal privacy and we want you to feel safe when you submit your information to us. For us at Conti Flavours AB, it is important to be open with how we process your personal data and give you information in a way that makes you understand how we will process them. In this Privacy Policy, which applies to all Conti Flavours AB’s customers in Sweden, we give you information on how we handle your personal information when you visit our web pages, register an account with Conti Flavours AB, buy our products or services or at others Contacts with us. We work continuously with privacy issues and this policy may therefore be updated. You will always find the latest version of the Privacy Policy at https://www.astropremium.eu/integritetspolicy/

2. Who is responsible for your personal data?
Conti Flavours AB, Sydhamnsvägen 44A, 151 38 Södertälje, VAT nr. SE559135136501, is responsible for personal data obtained and processed by Conti Flavours AB.

3. What personal data is collected by Conti Flavours AB?
When you visit Conti Flavours AB web pages as an identified customer or create an account, buy our products or services, Conti Flavours AB or at other contacts with us, we collect your personal information such as full name, address, email address, telephone number, buy-off , order and use history, IP address and other case-related information (eg information that you provide when contacting our customer service).

4. Why does Conti Flavours AB process your personal data?
We use the order information that we collect in general to fulfill all orders made through the website (including handling of payment information, arranging shipping and invoices and / or order confirmations).

We use the unit’s information that we gather to help us tighten any risk and fraud (in particular your IP address) and more generally to improve and optimize our website (for example, by generating analyzes on how our customers browse and interact with The site, and to assess the success of our marketing and advertising campaigns).
  A. To be able to manage the order and administration of your purchase
The purchase agreement that Conti Flavours AB has entered into with you is the legal basis for the treatment and is necessary for us to fulfill our contractual obligations and fulfill this agreement towards you, eg. In order for us to deliver your order and manage your payment.
  B. To be able to administer your “my account”
It is Conti Flavor’s AB’s legitimate interest that is the legal basis and treatment allows us to provide tools for you as a customer to independently manage by payment information, arrange shipping and invoices and / or order confirmations.
  C. To be able to handle customer service cases
It is Conti Flavours AB’s legitimate interest that is the legal basis and treatment is necessary to help you with questions about products or complaints related to our products and services and may also include follow -up questions and surveys about how you think products and services have Worked for you as a customer with us. If your question concerns a complaint, we will process your information in order to fulfill our obligations in accordance with current consumer law and we will process your information with the background of the legal basis based on our purchase agreement with you.
  D. To be able to send personal direct marketing and information via e-mail, sms, mail or social media
As a customer at Conti Flavours AB, we will process your personal data to send market research, marketing and important information based on our legitimate interest in being able to market Live ITS products and services.
  E. To be able to register the people who announce that they do not want marketing from Conti Flavours AB
It is our legitimate interest to register at an individual individual that it should not receive marketing mailings.
  F. To be able to make updates and improvements in services and products as well as the technical functionality of our computer systems.
The legal foundation is our legitimate interest in being able to make updates on the technology that allows you to visit our website, shop in our webshop or to be able to understand how you as a customer experience our products and thereby improve existing and develop new products and services.
  G. To be able to prevent abuse of our services
It is our legitimate interest to provide safe services that can prevent attempts at unauthorized access or illegal use of our services.
  H. To be able to fulfill the company’s obligations under law such as the authority’s decision or accounting requirements or under tax law.
The legal basis is to be able to fulfill our legal obligations by law.

5. Personal data that Conti Flavours AB collects
The personal data we process about you are primarily information that you yourself have chosen to submit to us.

6. When we may share your details
Personal data may be transferred for necessary processing to other companies that Conti Flavours AB collaborates with, for example, in terms of marketing, distribution and transport, payment solutions and IT services. When your personal data is shared with Conti Flavours AB Partners, the data must be processed in accordance with Conti Flavours AB instructions and on behalf of Conti Flavours AB, and only for purposes that are compatible with the purposes for which Conti Flavours AB has collected the information. In addition, Conti Flavours AB may by law be forced to disclose information to state authorities (eg the police and the Swedish Tax Agency). In addition, Conti Flavours AB can disclose personal data to companies that offer payment solutions (eg payment service providers and banks) and companies that provide general goods transport (eg logistics companies and freight forwarders). In these cases, Partner’s data processes as independent personal data managers in accordance with their own privacy policy and handling instructions.

7. Storage and storage time
At Conti Flavours AB, we process information about you as a customer to provide the best service and we save your information as long as the information is necessary to fulfill the purposes for which the information was from the beginning. The information can also be saved during the time required by applicable law. We at Conti Flavours AB have ongoing routines to ensure that we do not store unnecessary information about you and we minimize the storage time as much as possible.
Information regarding buying customers
When it comes to your purchase, order, and user history, to the extent that we have not anonymized your information, we will delete such history 7 years after the transaction date.
Information regarding customer service cases: Information related to a customer service case is deleted 6 months after the case is closed.
Information regarding “My Account”: As an account holder saves Conti Flavours AB relevant and current information related to your membership account., As long as you choose to be a member with us. If you no longer want to be a member, we will delete your information no later than 6 months after we receive your notice of termination. If you have been inactive (ie not logged into your account) for 24 consecutive consecutive consecutive consecutive consecutive value, we will delete your account and thus delete all your related personal information.
Direct marketing information: If you no longer want direct marketing from Conti Flavours AB, you can always unsubscribe directly from Conti Flavours AB.

8. Security for your personal data
At Conti Flavours AB, we ensure that your personal data is handled in accordance with special security measures to protect personal data against illegal or unauthorized access to the information. At Conti Flavours AB, only the information needed is handled and only by the people who need it, in order to provide the best service to our customers.

9. Your rights
We at Conti Flavours AB always want to be transparent with how we process your information. If you want to gain access to your personal data processing, you have the right to request access to your information via a register extract. If we receive a request from you, we may request supplementary information to ensure that we disclose the information to the right person. A request for register extracts shall be signed from you in writing. You also always have the right to request that your personal data be corrected. You have the opportunity to log in to your “my account” and correct incorrect information. You can request deletion of your information to the extent that corresponds to the applicable law and according to entered into agreements with you and we will of course always do our best to meet your deletion request. You also have the right to object to our treatment (eg if any task collected is incorrect). In cases where the information is needed to fulfill the applicable law, Conti cannot meet a request for deletion. Your personal data may not be processed for direct marketing or profiling if you oppose such treatment. You also have the right to withdraw a consent at any time and refuse different types of marketing.

10. Complaints and supervisory authority
If you think we have handled your personal information incorrectly, you can always contact us at Conti Flavours AB. The Data Inspectorate is responsible for supervision under data protection legislation and the person who considers that there is incorrect handling of personal data may make complaints to the Data Inspectorate.

11. Contact us
Our goal is to always give you simple and accurate information on how we use your personal information. At Conti Flavours AB, our customers’ personal integrity is important to us and we are constantly working on improvements so that you as a customer will always feel safe when you submit your information to us. If you have questions about how we use your personal information, you are welcome to contact our customer service through our contact form.

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